Delete your PumpPilot account

How to request deletion

Email support@pumppilot.co.uk with the subject line Delete my PumpPilot account.

Please include:

• the email address used for your PumpPilot account
• if you signed in with Google, the Google email address used for PumpPilot
• any helpful context, such as whether you also have an active Google Play subscription

Do not send passwords, payment card details, identity documents or other sensitive documents by email. PumpPilot may need to verify account ownership before deletion.

What will be deleted

After account ownership is verified, deletion may include account data linked to your PumpPilot account, such as:

• account profile and sign-in association where possible
• saved places
• Garage/My car data
• fill-ups
• alert rules and notification history
• favourites and hidden station preferences
• other user-specific app data linked to the account

Reviews and community content

Reviews, reports or moderation records may be removed, anonymised, retained or restricted where necessary for moderation, legal, security or abuse-prevention reasons.

Approved public reviews may be removed or anonymised on request where appropriate.

What may be retained

Some data may be retained where required or reasonably needed for legal, accounting, tax, fraud prevention, security, dispute handling, service integrity or compliance reasons.

Subscription entitlement and payment-related records may also be retained where required for compliance, accounting, support or dispute handling.

Google Play subscriptions

Deleting your PumpPilot account, deleting app data or uninstalling the app does not cancel a Google Play subscription.

To stop renewal, cancel through Google Play > Payments & subscriptions > Subscriptions > PumpPilot.

If you have an active subscription, cancel it separately before or after account deletion if you do not want it to renew.

Timing

We aim to process deletion requests as soon as reasonably possible after verifying account ownership.

Operator and contact

Contact: support@pumppilot.co.uk